The basis on which all Hotlotz items are sold: pre-owned, with wear consistent with age and use, and without warranty beyond what's stated in the lot description.
Absentee bidding
Absentee bids, traditionally known as 'written' or 'commission' bids, are used by individuals unable or unwilling to participate in a live auction. Hotlotz, as a digital auctioneer, does not facilitate absentee bids. Instead, we encourage bidders to utilize the 'maximum bid' feature available on our online bidding platform if real-time online bidding is not feasible.
Ancillary Items
Items accompanying a lot, such as original packaging, boxes, certificates of authenticity, or accessories. These are only included if specifically noted in the lot description.
Auto-extended bidding
Should a bid be submitted within the last five minutes of a lot's scheduled closing time in an auction, the bidding window for that particular lot will be extended by an additional five minutes. This process will persist until a continuous five-minute interval has passed without any subsequent bids.
Bidding increment
The minimum amount by which a bid must rise above the current bid. Hotlotz's platform automatically enforces the correct increment for each price band, from $20 (on bids up to $400) to $50,000 (on bids over $1,000,000).
Buyer's premium
A percentage fee (GST inclusive) added to the closing bid price to arrive at the total amount payable. Typically 30%, though some Hotlotz Fine auctions charge 20% — confirmed in each catalogue's header.
Catalogue
Our online auction catalogues provide a comprehensive inventory of photographs and information for each lot. This includes details such as the item's name, artist or maker, a detailed description, measurements or weight, year of creation, condition, provenance, and any exhibitions or publications where it has been featured. Hotlotz auction catalogues are typically published online about ten days before the sale date.
Closing bid
The closing bid is the final, winning bid for a timed auction lot. This price includes Singapore GST but excludes the mandatory buyer's premium and optional shipping fees, which are billed separately.
Communication preferences
Your communication preferences record how you wish Hotlotz to communicate with you. You can update them at any time simply by logging into your Hotlotz account and selecting 'My Preferences'. You can also unsubscribe from any electron direct marketing by clicking unsubscribe on any such email.
Condition
Items sold in auction are usually preowned or antique. Many items are of an age or nature which precludes them being in perfect condition and you should expect general wear and tear commensurate with age and use. We strongly advise you to read catalogue notes carefully and to examine items before you bid. We do not guarantee any items or their condition.
Condition report
Hotlotz's general assessment of a lot's condition, provided on request (up to 48 hours before an auction closes) for guidance only, alongside or instead of an in-person inspection.
Consignment
Hotlotz acts strictly as the seller's agent for all auction sales, never taking ownership of the items. This consignment model ensures there is no potential conflict of interest.
However, items available in the Hotlotz Marketplace may be owned directly by Hotlotz.
Designation
If the consignor has agreed to be identified, by name or through a descriptive title, such as 'Property of a Distinguished Singaporean Collector', this designation will appear in the auction catalogue.
Enhanced identity information
If you are a new client we may also ask you to provide additional identity information in your Hotlotz account to comply with our AML (anti-money laundering) and KYC (know your customer) policies.
Estimates
We assign a low and high estimate range, in consultation with the seller, based on what we expect the item might sell for. Estimates are based on a range of factors including our examination of the item, its provenance and condition, and recent auction records for comparable items. The estimate range is given for each lot.
First-party payment
The requirement that payment for a lot come from the exact person or entity named on the invoice, matching the full legal name (as on a passport) held on the buyer's Hotlotz account.
G - L
GST (Goods and Services Tax)
As required in Singapore, Hotlotz is registered for GST. GST is levied on nearly all supplies of goods and services in Singapore, including items we sell (this applies to all items except those that are sold by a named seller where no GST is chargeable by Hotlotz on the item) and commission/fees. Goods that are exported and international services can be zero-rated (where GST is chargeable by Hotlotz) if certain conditions are met. Visit Iras.gov.sg for further information about the specific GST rules that apply to the auction industry in Singapore.
Hotlotz Fine
A series of Hotlotz auctions subject to mandatory identity verification at registration and, for some sales, a reduced 20% buyer's premium (rather than the standard 30%).
IRAS
The Inland Revenue Authority of Singapore, which administers GST. Hotlotz remits GST to IRAS and works with IRAS-compliant logistics partners for zero-rated exports.
Identity verification
Compliance checks completed as part of registering to bid, currently mandatory for Hotlotz Fine auctions and being extended to all Hotlotz auctions from 1 February 2027.
Insurance fee
.We charge sellers a uniform insurance fee on all sold lots of 1.7% (inc. GST). The percentage is based on the 'closing bid' price achieved in auction or the fixed 'buy now' price if sold in the marketplace.
Ivory and Rhino Horn
Elephant ivory is subject to a complete ban on domestic sale in Singapore since 1 September 2021 under the Endangered Species (Import and Export) Act, regardless of an item's age or origin. Rhinoceros horn, as a CITES Appendix I species, is subject to a near-total prohibition on commercial trade; selling, offering for sale, or displaying-for-sale any CITES-listed species part without valid import permits is a separate offence under the same Act. Penalties for either can include fines of up to S$200,000 per specimen and imprisonment of up to 8 years. Hotlotz does not list, sell, or accept consignment of ivory, rhino horn, or items containing either material, under any circumstances.
Listing fee
Most consignment is accepted with no upfront fees and no unsold charges. However, in some cases we may agree with you that we will charge an upfront listing fee.
Lot
A single item, or group of items, offered for sale as one unit within an auction.
Lot closing time
The scheduled time at which a lot's bidding ends, one minute apart from other lots in catalogue order from the auction's stated end time. Bids in the final five minutes extend a lot's closing by five minutes, so actual close times can run later than scheduled.
M - R
Maximum bid
The highest amount a bidder is willing to pay for a lot, kept private from other bidders and Hotlotz staff. The platform bids on the bidder's behalf up to this amount, rising only as needed to keep them in the lead.
Minimum commission
We charge a minimum seller's commission amount of $50.00 (inc. GST) per item, regardless of the item’s closing bid price or marketplace fixed price.
Online commission
Many traditional auction houses add on an additional fee - known as online commission – to lots that are sold online, rather than in-room. Hotlotz is a digital auctioneer so all our auctions are online. We we do not charge a specific fee for buying online.
Opening bid
The starting bid for a lot, which also acts as its reserve price — the minimum price at which the lot will sell. Hotlotz does not use confidential reserves, so the opening bid is always disclosed.
Ownership statement
A note in a lot description identifying the seller. Its presence or absence affects whether GST is included in the closing bid price (see Zero-rating).
PayNow
A Singapore payment service accepted by Hotlotz for invoice payment, alongside bank transfer, with no additional fee.
Payment card service fee
A fee of 2.73%. (inc. GST) applies for card payments. No fee applies to PayNow and bank transfers.
Pre-sale estimate
A professional guide to what a lot might sell for, based on its condition and rarity, historical prices for comparable items, and recent market trends.
Pre-sale viewing
Every lot listed in auction and for sale in the marketplace is available to view in the saleroom while the auction is running (unless the auction catalogue says otherwise). From time-to-time we also hold special previews to showcase specific auctions. Please register for updates if you would like to receive invitations to special previews.
Provenance
Provenance is the history of ownership for an item, tracing it back, ideally, to its creation. This history is crucial for authenticating the item and can substantially influence its market value.
Reserve price
The minimum price at which a lot can sell. At Hotlotz, this is the same as the lot's opening bid and is always disclosed.
Restricted Species
Lots containing restricted species can be delivered within Singapore only, as international shipping and export support are not available. These lots do not qualify for zero-rated GST, since export cannot be facilitated by Hotlotz. Responsibility for compliance with Singapore export law and destination-country import law rests entirely with the buyer, and Hotlotz will not issue supporting export documentation. Delays or failures in obtaining any required permit or licence do not entitle a buyer to cancel the sale or withhold payment.
Results
For complete transparency, Hotlotz typically posts all auction results on our website within two hours of closing.
S - Z
Saleroom
Hotlotz has a 9000 sqf saleroom located at 28 Jalan Kilang Barat, in Bukit Merah. We are open 5 days-a-week and warmly welcome visitors. Check our 'Location' page for directions and opening hours.
Saleroom receipt
You will receive a saleroom receipt when you consign an item into our care. This receipt indicates the date of consignment and the Hotlotz team member who took the item in. You will find an electronic copy of your saleroom receipts when you log into your Hotlotz account.
Sales contract
If you consign items for sale we will email you a link to your online sales contract. You need to read this and approve it before we can sell your items. It outlines the values we have placed on your item (e.g. opening/minimum bid, estimates, marketplace price), details about the relevant auction and your instructions if the item is not sold, and the commission/fees that we will charge you. Once approved your sales contracts are date stamped and filed in your Hotlotz account dashboard for future reference.
Sales strategy
We discuss and agree with sellers the most appropriate auction for selling their items, so that they achieve the best possible price.
Seller's commission
Hotlotz charges the seller an agreed rate of commission - a percentage of the final sale price (in auction or the Hotlotz marketplace) - when an item is sold. This all-inclusive fee covers appraisal, cataloguing, photography, and marketing. Minimum fees apply. Seller’s commission is deducted from sale proceeds before payment is made to the seller.
Settlement statement
If we sell items for you we will send to your nominated bank account the proceeds of the sale, once we have removed GST (which is the responsibility of the buyer) and our agreed commission/fees. You will be emailed a link to a settlement statement which will outline this payment. Settlement statements are date stamped and filed in your online Hotlotz account for future reference.
Staggered end times
The auction catalogue includes a date for the auction and a time when bidding will start to close. Bidding for the first lot in the catalogue is scheduled to finish at that time. Bidding for each lot then finishes in lot number order in intervals of one minute apart.
For example: If the published end or close time of the auction is from 6pm, bidding for Lot 1 is scheduled to finish at 6pm, but bidding for Lot 15 would not be scheduled to finish until 6.14pm, and so on. However, a lot may be impacted by Auto-Extended Bidding.
Telephone bidding
Traditionally a method of bidding for those who cannot or do not wish to attend a live auction. As a digital auctioneer Hotlotz does not accept telephone bids and instead we ask bidders to use the 'maximum bid' functionality in our online bidding platform if they cannot bid online in real-time.
Timed online auction
Hotlotz's auction format: bidding takes place entirely online over a set period, with no in-room, commission, or telephone bidding.
Underbidder
This is the person who left the second-highest bid on a lot in an auction.
Watchlist
Create watchlists of auction and marketplace items simply by clicking the heart icon on a lot. You can review your watchlists at any time by logging in into your Hotlotz account.
Withdrawal fee
We charge sellers a withdrawal fee of $50.00 (inc. GST) on any lot that is withdrawn from sale (at auction or in the marketplace), or listed for sale with another auction business, after a sales contract has been signed. If the item is so withdrawn or listed after the relevant auction catalogue has been published, an additional amount of 20% of the low estimate amount for the item specified in your sales contract will apply.