Most items are available for personal collection at our saleroom, situated at 28 Jalan Kilang Barat, Singapore, 159362. We kindly request that you confirm your payment has fully cleared before visiting.

Although appointments are typically unnecessary, we ask that buyers with large, heavy or delicate items notify our team in advance. Please ensure you bring adequate manpower and packing supplies. While we provide some recycled materials and assist when possible, this service is not guaranteed.

We generally require one working day post-auction to process items for release. For urgent next-day collection requests, please contact hello@hotlotz.com and we will do our best to assist you.

If you prefer to send your own shipper, please email hello@hotlotz.com to provide formal release authorisation. You must include the shipper’s name and the scheduled collection details so we can ensure your purchases are prepared for dispatch.

Please note that self-collection is unavailable for items stored at Le Freeport, which hosts many of our Fine sales. Following these specific auctions, our logistics team will contact all winning bidders to arrange delivery via our professional domestic and international shipping partners.

Our dedicated logistics team is on hand to manage all aspects of your domestic or international transportation. We provide comprehensive assistance for inbound consignments as well as outbound delivery to winning bidders around the world. 

Utilising established partnerships with specialist couriers, we take great pride in providing cost-effective solutions for your logistical requirements and we offer tailored shipping for every category of asset we sell within our auctions and marketplace.

For a personalised shipping quotation, kindly reach out to our logistics team at hello@hotlotz.com.