Buying from Hotlotz

To learn about how to bid in online auctions simply download out step-by-step guide.


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Viewing

All our auctions are listed on our Auction Catalogues page. Fully illustrated online catalogues are available  between 7 and 14 days leading up to the sale, and if you have subscribed you will receive email alerts when online catalogues are released.


All our sales are open for public viewing in the saleroom, which is open five days a week. We strongly advise you to view lots in person wherever possible as they are always sold 'As Is'. if you place a bid and you win you are legally responsible to pay for the item, even if you made the bid in error or changed your mind. 


If you cannot view in person you may request a condition report written by one of our appraisers and/or extra images or videos. These can be requested through the online lot listing in the auction catalogue or by emailing the saleroom.

Registration

To bid at Hotlotz for the first time you will need to create an online account. This is free of charge and only takes a minute or two.  


You will need to provide:


  • Your full name
  • Your email address
  • Your mobile number 
  • Your country of residence 
  • A valid payment card 


Once you have an account you will simply need to register to bid in each sale. 

Opening Bids & Estimates

All lots are given a low and high estimate. These represent our opinion about the range in which the lot might sell. Estimates are based on our examination of an item and recent auction records of comparable pieces.


The opening bid is the minimum price that the item can be sold for in auction. If a bid is placed at the opening bid amount the item will be sold.


We do not offer a 'Buy Now' price on any item for sale by auction. For items with fixed prices please browse the Hotlotz Marketplace.

Bidding Increments

To place a bid you simply enter the opening bid (if the lot has no bidding) or, if there is a current bid, you place a bid equal to the next acceptable bidding increment (a note below the bidding input field will tell you how much you will need to bid, e.g. 'bid $100 SGD or more').


You may also enter your maximum bid as long as the amount aligns with our pre-set bidding increments. This is the most you are willing to bid.. Our platform will then bid intelligently for you against any other competitor, bidding only enough for you to stay in the lead. Your maximum bid amount is encrypted by our platform. It will not share it with the seller, other bidders, or anyone else for that matter. We cannot even see it ourselves.


You’ll see your ‘current bid’ when you log in and view the lot (often it will be less than your ‘maximum bid’). If someone bids higher than your maximum bid, we will send you an ‘outbid alert’ via email to let you know, so you can decide whether to increase your bid.


Our bidding increments are:


$0 - $400 in $20s

$400 - $1,000 in $50s

$1,000 - $2,000 in $100s

$2,000 - $5,000 in $200s

$5,000 - $10,000 in $500s

$10,000 - $100,000 in $1,000s

Over $100,000 in $5,000s


All bidding is in Singapore Dollars. Our bidding platform cannot accept alternative increments.

Staggered Bidding

Our lot end times are staggered.  All lots open for bidding at the same time, when the auction catalogue is published online, but individual bids close in sequence in intervals of one minute,, starting at the published start time of the auction.. So, for example Lot 1 might close at the published start time of 6pm. Lot 60 would close an hour later at 7pm..


We do this to mimic a live auction as it creates a period of excitement and competition as each lot’s closing time approaches. It also allows you to focus on a single item in real-time without losing the opportunity to compete on other items in the same auction. 

Auto-Extended Bidding

Our auctions all benefit from auto-extended bidding technology. This means that if you place a bid in the final five minutes before a lot closes, the bidding period is extended by a further five minutes. This continues until a full five minutes has elapsed without another bid being placed.


This is designed to prevent ‘sniping’ which happens on some other bidding platforms when bidders rush to place their bids in the last few seconds to prevent other bidders being able to respond before the auction closes.

Buyer's Fees

You will be charged a Buyer's Premium fee equal to 24% of the hammer price if you win a lot. We do not charge any additional 'online commission' fees, nor do we charge additional fees to clients who choose to pay using a credit card. 


Buyer's Premium fees do not apply to items purchased in the Hotlotz Marketplace.

Auction Results

If you have won a lot you will receive a system generated email after the auction has closed.  This will include a link to your invoice. 


You can also log into your account. If you have won a lot you will have a pending invoice to settle.

Payments

Payment must be made within five days of the sale.


Hotlotz accepts payment by bank transfer, Pay Now and Visa, Mastercard and American Express branded payment cards. Unless we have explicitly agreed otherwise, we will not accept cash or cheque payments.  Monies must have cleared into our bank account before items can be collected.


For convenience you can securely save payment cards in your Hotlotz account. Hotlotz does not charge additional fees to clients who settle their accounts using a payment card. 


Please note that if you have requested shipping this will be invoiced separately. We will send you a bespoke quote for your approval.

Self Collection, Shipping & Storage

Lots must be self collected or shipped within fourteen days of the sale. Storage charges of $5 per item per day will be levied on all items not removed from the saleroom within this timeframe.


Please refer to our Collection & Shipping page for more information or call the saleroom. We are here to help.

Buying in the Hotlotz Marketplace

The Hotlotz Marketplace accepts payment by Visa, Mastercard and American Express branded payment cards.


No buyer's premium applies to purchases in the Hotlotz Marketplace. 


Please note that if you request shipping at checkout this will be invoiced separately. We will send you a bespoke quote for your approval.

Marketplace Highlights